privacy policy & hipaa notice

Muse Skin Health & Aesthetics ("Muse," "we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. This policy outlines how we collect, use, disclose, and protect your personal and medical information.

Collection & Use of Information

• Personal & Health Information: We collect personal information (such as your name, contact details, and payment information) and Protected Health Information (PHI), which may include medical history, treatment records, and appointment details.
• Purpose of Collection: We collect this information to provide medical and aesthetic services, process payments, communicate with you, and comply with legal and regulatory requirements.
• Retention: We retain personal and health information only as long as necessary for treatment, legal, and operational purposes.

HIPAA Compliance & Protection of Health Information

Muse adheres to HIPAA regulations to ensure the confidentiality, integrity, and security of your Protected Health Information (PHI).

• Your Rights Under HIPAA:
  
  • Access & Copies: You have the right to request copies of your medical records.
  • Amendments: You may request corrections to inaccurate or incomplete information.
  • Restrictions: You can request limitations on how your PHI is used or disclosed.
  • Confidential Communications: You may request that we contact you at a specific phone number, email, or address.
  • Accounting of Disclosures: You have the right to know when and why we shared your PHI, except for routine treatment, payment, and healthcare operations.
• How We Use & Disclose PHI:
  
  • For Treatment: To provide care and coordinate services with other healthcare professionals.
  • For Healthcare Operations: To evaluate and improve our services, train staff, and comply with legal obligations.
  • As Required by Law: We may share PHI with public health authorities, law enforcement, or regulatory agencies as required.
• Safeguards to Protect Your Information:
  
  • We use administrative, technical, and physical security measures to protect your PHI from unauthorized access, use, or disclosure.
  • Our employees and business associates are required to follow strict confidentiality policies.

Automatic Data Collection

• We may collect non-medical usage data (e.g., IP address, device type, website interactions) to improve our website and services.
• We do not share PHI with third-party advertisers or marketing platforms.

If you believe your privacy rights have been violated, you may file a complaint with Muse or with the U.S. Department of Health & Human Services (HHS) Office for Civil Rights at www.hhs.gov/ocr. You will not be retaliated against for filing a complaint.

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